What to Expect for Your Outpatient Surgery
New COVID-19 Guidelines to Better Protect You
Your health and safety is our mission. Due to the demands and uncertainty of COVID-19, it is possible that some surgeries may need to be canceled if our community experiences a high-volume of new confirmed cases. At this time, we are moving forward with all scheduled outpatient surgeries.
To protect your health and safety, we have developed and implemented new processes for our patients who are scheduled for surgery. This will include an initial clinical assessment and laboratory testing to make sure you don’t have COVID-19. These new protocols also help to protect our staff and others around you.
Whether we are experiencing a pandemic or not, we begin an open line of communication with you days before your surgery is scheduled - so you know what to bring and what to expect before, during and after surgery.
Our Step-By-Step Process
First, we will conduct a clinical assessment in addition to lab testing to determine whether you have COVID-19.
A clinical assessment includes a screening for symptoms of the novel coronavirus as well as a discussion about any history of coming in contact with a person known to have COVID-19. If you are not displaying COVID-19 symptoms and have no known exposures, you will be receiving a nasal pharyngeal swab for COVID-19 laboratory testing roughly 24 to 72 hours prior to your surgery. This testing and extra screening is being done because many people do not show symptoms of the virus and we take our responsibility for our communities health seriously.
Our testing can be processed right here at our in-house lab within University Hospital so that in many cases, you can get your results sooner. Here’s what to expect if you are to undergo COVID-19 testing before your surgery:
- You will see a staff member or receive a call to discuss if you’re experiencing any COVID-19 symptoms.
- If you’re not experiencing symptoms of the virus, you should call 210-644-3210 to schedule your pre-procedure COVID-19 test. Hours of operations for our scheduling office are Monday – Friday from 7 a.m. - 4 p.m.
- You will be tested for COVID-19 at our Pre-procedure Testing clinic located in Wonderland Mall of the Americas, Suite A18. Hours of operations for our testing clinic are Sunday – Friday from 7 a.m. - 3:30 p.m.
- Your surgery will be postponed if:
- You test positive for COVID-19.
- You recently came in contact with someone who has the novel coronavirus.
- You miss your pre-op appointment.
Wayfinding & Directions:
- Address: Wonderland Mall 4522 Fredericksburg Rd Ste. A18.
- To visit the clinic, please park on the lower level of the parking garage using the entrance located on Fredericksburg Road.
- After parking, please use the glass double doors on the lower level to enter the mall. You will need to walk through two sets of double glass doors.
- After entering, the clinic is located immediately on the right hand side in Suite A18. Please look for University Health Pre-procedure Testing signs immediately after entering the mall.
What You Need to Do Before Surgery
Make every effort to prevent getting sick prior to surgery:
- Continue to stay close to home.
- Follow social distancing recommendations and good handwashing hygiene. It’s important that your friend or family member who drops you off and picks you up from your procedure also observes these protective measures.
- As much as possible, avoid contact with other people before your surgery date.
- Be watchful for any symptoms of COVID-19 before your surgery day.
What Happens on the Day of Your Surgery?
Please arrive one hour before your scheduled surgery time, unless you’ve been told otherwise. This helps to ensure your surgery starts on time.
When you arrive, you will be greeted by one of our staff members in the outpatient surgery waiting room. You can expect:
- All of our staff members to be wearing masks for the protection of everyone in the clinic.
- To be given a mask to wear.
- One of our nurses to check you in after you complete your paperwork.
- To be asked if you have any new symptoms and have your temperature taken.
- Questions about your health history.
- One of our anesthesiologists to visit with you to explain what will happen during your surgery.
If you’re nervous or anxious about your procedure, don’t hesitate to speak up and ask questions. We’re here for you. We want you to understand what to expect so you can feel reassured that you are in expert hands.