If you need to locate a patient at University Hospital, please visit our Information Desk, located in the main entrance lobby.
From Outside the Hospital
Please call the Information Desk at 210-358-4000 for assistance.
Search hotels located near the UT Health San Antonio and University Hospital. Check availability, discounts and even make reservations online.
We offer free Wi-Fi access for both our patients and visitors. To access our wireless network, simply join the “attwifi” network in your Wi-Fi settings. A “welcome” webpage will open. Agree to the Terms of Service, and you will have access to our free Wi-Fi network.
For connectivity issues, please contact the AT&T Help Desk at 877-929-7678.
We strongly recommend you do not bring or buy food for patients staying at University Hospital. Unless otherwise instructed, our patients are asked to eat only what their doctors have ordered as part of their recovery plan. If a patient eats foods outside of doctor’s orders, delays in scheduled procedures or tests can occur.
University Hospital volunteers deliver mail and flowers each day.
If you would like to send flowers or gifts to a patient, please check with a nurse first. In order to ensure gifts are delivered directly to the patient, give the florist or vendor the following for delivery:
- Patient’s full name
- Patient’s room number
- Patient’s phone number
Please check with a nurse on the unit where your loved one is staying to find out about authorized waiting areas for visitors. We do not have strict visiting hours. We encourage family and friends to visit a loved one at any time. Your presence helps a patient’s recovery.