Non-Discrimination and Accessibility Statement

Discrimination is against the law.

University Health System complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, or sexual orientation.

University Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, or sexual orientation. University Health System values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.

Language Assistance

University Health System:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, please contact Patient Relations at 210-358-0600.

If you believe that University Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, or sexual orientation, you can file a grievance with:

University Health System
Mr. Antonio Arrey, Section 1557 Coordinator
4502 Medical Dr. San Antonio, Texas 78229
Phone: 210-743-6299
Fax: 210-358-4020
Relay Texas: 711
help1557@uhs-sa.com

You can file a grievance in person, over the phone, by mail, fax or by email.  If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-868-1019, 800-537-7697 (TDD)

Spanish:

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el lenguaje. Llame al 210-358-0600. (Servicio de Retransmisión de Texas: 711)

Arabic:

انتباه: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية المجانية تحت تصرفك. اتصل على الرقم ‎210-358-0600. (تحويل المكالمات في تكساس: 711)

Burmese:

သတိ- သင္ ျမန္မာစကား ေျပာဆိုလွ်င္ သင့္အတြက္ အခမဲ့ ဝန္ေဆာင္မႈေပးမည့္ ဘာသာစကား အကူအညီကို ရရွိပါမ-။ 210-358-0600 ကို ဖုန္းေခၚဆိုပါ။ (Relay Texas: 711)

Vietnamese: LƯU Ý: Nếu quý vị nói tiếng Việt, quý vị có thể tùy ý sử dụng dịch vụ hỗ trợ ngôn ngữ miễn phí khi cần. Gọi đến số 210-358-0600. (Đường dây tiếp âm Texas: 711)

Chinese:

注意:如果您讲中文,我们将随时为您提供免费语言辅助服务。 请致电:210-358-0600。 (得克萨斯州电传:711)

Urdu:

توجہ دیں: اگر آپ اردو زبان بولتے ہں تو آپ کے لیے آپ کے انتظامیہ کے پاس معاون زبان کی مفت خدمات دستیاب ہیں۔ 210-358-0600 پر کال کریں (Relay Texas )ٹیکساس ریلے کریں(: 711)

Korean:

참고: 한국어를 사용하는 경우 무료로 언어 지원 서비스를 받을 수 있습니다. 210-358-0600번으로 전화하십시오. (Relay Texas: 711)

Tagalog:

PAUNAWA: Kung nagsasalita ka ng Tagalog, mayroon kang magagamit na mga serbisyong tulong sa wika. Tawagan ang 210-358-0600. (Relay Texas: 711)

French :

ATTENTION : Si vous parlez français, des services d’aide linguistique sont mis à votre disposition. Appelez le 210-358-0600 (Relais Texas : 711)

Hindi :

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आप निःशुल्क भाषा सहायता सेवाओं का उपयोग कर सकते हैं। 210-358-0600 पर कॉल करें। (Relay Texas: 711)

Farsi:

توجه: اگر به زبان فارسی صحبت می کنید، خدمات کمکی زبان به صورت رایگان در اختیار شما می باشد. با شماره ۰۶۰۰-۳۵۸-۲۱۰ تماس بگیرید. (رله تگزاس:۷۱۱)

German:

ACHTUNG: Wenn Sie Deutsch sprechen, steht Ihnen ein kostenloser Sprachservice zur Verfügung. Wählen Sie die Rufnummer 210-358-0600. (Relay Texas: 711)

Gujarati:

સાવધાન: જો તમે ગુજરાતી બોલો છો, તો તમારી પાસે તમારી ભાષામાં મફત ભાષા સહાય સેવાઓ છે. 210-358-0600 પર કૉલ કરો. (Relay Texas (રિલે ટેક્સાસ): 711)

Russian:

ВНИМАНИЕ: если вы говорите по-русски, вы можете бесплатно воспользоваться языковой поддержкой. Звоните 210-358-0600 (номер диспетчерской службы (Техас): 711)

Japanese:

注記: 日本語を話される方は、無料の言語支援サービスを自由にご利用いただけます。電話: 210-358-0600 (Relay Texas: 711)

Laotian:

ຂໍ້​ຄວນ​ເອົາ​ໃຈ​ໃສ່: ​ຖ້າ​ທ່ານ​ເວົ້າ​ພາ​ສາ​ລາວ, ​ທ່ານ​ມີ​ການ​ບໍ​ລິ​ການຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ​ຟ​ຣີ​ທີ່​ທ່ານ​​ສາ​ມາດໃຊ້​ບໍ​ລິ​ການ. ​ໂທ 210-358-0600. (Relay Texas: 711)