For Patients & Visitors Support Services CareLink

What is CareLink?

CareLink COVID-19 Update

CareLink Is Now Offering In-person Visits

In-person and telephone appointments are available. After completing the online member application, a representative from our Member Services team will contact you to schedule an appointment. Apply or renew your CareLink membership online today.

Learn about how to enroll in CareLink.

Existing CareLink Members

The CareLink offices are currently closed to in-person visits. Please call 210-358-3350 or email CareLink@uhs-sa.com if you have any questions regarding your account or call 210-358-3353 to make a payment.

CareLink is a financial assistance program open to San Antonio or Bexar County residents who do not have private or public health insurance. CareLink is not an insurance plan.

Based on several factors, like the number of people in your family and your total income, you may qualify to be a member of CareLink. You will be assigned your own primary care physician and have access to quality healthcare at University Health.

CareLink requires appointments for enrolling or renewing your membership. To schedule your appointment, complete our online online form. You can also renew your CareLink membership online.

  • CareLink is only for Bexar County residents who do not have private or public health insurance.
  • CareLink offers families a monthly payment plan based on Federal Poverty Guidelines for family size and income.
  • CareLink offers free appointments to get screened for any type of health coverage.
  • CareLink offers free workshops to educate you on health coverage.

CareLink can also assist with Medicaid/CHIP applications for children who need health coverage or who need to renew their current Medicaid/CHIP coverage. For more information, please visit our Community Outreach.

Download Forms

Blood Donor Discounts

Save $25 off your CareLink balance by donating blood.

Every time someone donates blood in your name, we will take another $25 off your balance*.

As a Level 1 Trauma Center, University Hospital is always challenged with maintaining an adequate blood supply for our most critically injured patients.

On any given day, the blood bank issues a unit of blood or a blood component about every 10 minutes.

Additional incentive items are available each time you donate. Learn more about the blood donor process.

For more information call 210-358-2812.

*Whole blood donations can be made every eight (8) weeks and platelet donations every 4 weeks by either you, friends or relatives.