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Telemedicine Visits

Telemedicine Visits

See a primary care provider for routine or urgent care needs from the comfort of your home through telemedicine. All you need is a smart phone, tablet or a computer with a camera and a microphone.

Telemedicine at University Health is available to new and existing patients.

University Health uses a HIPAA-compliant method for telemedicine visits. Your personal information is securely transmitted and is kept private, as it is when you visit your doctor in person.

Schedule Your Telemedicine Appointment

Please call 210-644-3209 to request an appointment. You will need to sign into your MyChart account for your visit. If you do not have a MyChart account, our staff will help you create one when you call to schedule your appointment.

We offer primary and urgent care telemedicine services for adults and children from 8 a.m. – 10 p.m., seven days a week.

All insurances are accepted. Cost for those without health care coverage is $50.

Services We Offer through Telemedicine

Conditions We Can Treat through Telemedicine

  • Acid reflux
  • Allergies (seasonal)
  • Ankle sprain
  • Back pain
  • Common cold
  • Congestion
  • Constipation
  • Cough
  • Diarrhea, nausea, vomiting (if present for less than 48 hours)
  • Ear pain
  • Fever
  • Flu like symptoms/body aches
  • Head lice
  • Headache
  • Knee pain
  • Migraines
  • Pink eye (conjunctivitis)
  • Skin rash
  • Sore throat
  • Urinary tract infection
  • 30-day prescription refills for:
    • Blood pressure
    • Diabetes
    • Cholesterol
    • Depression

Important note: Telemedicine services do not allow for prescribing pain or anxiety medicine. If a prescription refill is needed, your provider will review your plan and recommend an in-person visit.