myUHS Patient Portal

New Patient Portal Coming Soon

Beginning on July 11, 2020, FollowMyHealth and ReFill Pro will be replaced with MyChart, the new patient portal bringing all your health information together in one place. Patient Online, Bill Pay and CareLink Re-enrollment will continue to serve you.

With MyChart, you can:

  • Pay bills electronically and go completely paperless
  • Refill prescriptions
  • Schedule or cancel appointments directly (for select providers)
  • View test results
  • Send secure messages to your provider
  • Schedule E-Visits, which can save you a trip to the doctor’s office
  • Manage your loved ones’ health care
  • Get an estimate for how much a procedure will cost, and more

You can continue to use the other apps until July 10. We encourage you to print and keep any information from FollowMyHealth that’s not part of your medical record, such as communications with your doctor. Items that are part of your medical record include prescriptions, lab results, allergies and immunizations – they will transfer over when you enroll in MyChart. If you have questions about MyChart or your health information, please refer to our Frequently Asked Questions.

FollowMyHealth

Follow My Health Icon 

  • View health information (medical conditions, medications, lab results, immunizations, and allergies)
  • Message your provider*

Patient Online

Patient Online Icon 

  • Request, reschedule, and cancel appointments online
  • Update your personal information (address, phone number, marital status)
  • Manage your insurance information (add/remove plans)
  • View details of account status and paid/unpaid balances

Bill Pay

Bill Pay Icon 

  • Pay your bill

CareLink Re-Enrollment

CareLink Icon 

CareLink COVID-19 Update

The CareLink offices are currently closed to in-person visits. Please call 210-358-3350 if you have any questions regarding your account or call 210-358-3353 to make a payment. New CareLink patients can still be enrolled at this time. Please call 210-358-3350 or email CareLink@uhs-sa.com to inquire about membership.

  • Renew your membership (existing members)
  • View list of required documents
* Messaging is with participating University Health System providers

MyChart Frequently Asked Questions

What Is MyChart?

MyChart is a web-based application that offers patients personalized and secure online access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can:

  • Request medical appointments
  • View your health summary from the MyChart electronic health record
  • View test results
  • Request prescription renewals
  • Access trusted health information resources
  • Communicate electronically and securely with your medical care team

Is There a Fee to Use MyChart?

No, MyChart is a free service offered to our patients.

What Do I Need to Use MyChart?

You need access to a computer connected to the Internet and an up-to-date browser (such as Internet Explorer, Chrome, Firefox, etc.) or an Apple or Android smartphone.

How Do I Sign Up?

Patients who wish to participate will be issued a MyChart activation code during their clinic visit. This code will enable them to log in and create their own username and password. If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit.

Can I Create a MyChart Account With My Smartphone?

Patients who wish to participate will be issued a MyChart activation code during their clinic visit. This code will enable them to log in and create their own username and password. If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit.

My Activation Code Does Not Work, What Should I Do?

For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If it has not been 30 days since you received it, e-mail us at MyChartSupport@uhs-sa.com or call our MyChart Patient Support Line at 210-358-4980.