Collaborative Care

Collaborative Care provides exceptional healthcare in which patients, families, and providers partner together to integrate high-quality care in all disciplines to best meet patient needs. Our team includes nurses, physicians (attending/residents), medical students, pharmacists, social workers, and physical therapists from UT Health San Antonio and University Hospital.

The Collaborative Care initiative was first piloted in January of 2015 by an interprofessional team of staff from the Division of General and Hospital Medicine from the UT Health San Antonio and University Hospital. The model’s continued success has been recognized across the nation at many local and national conferences.


University Health System Mission

The mission of the University Health System is to promote the good health of the community by providing the highest quality of care to both inpatients and outpatients, by teaching the next generation of health professionals and by supporting research thereby advancing medical knowledge and improving the delivery of patient care. 

UT Health San Antonio Mission

The mission of UT Health San Antonio is to make lives better through excellence in education, research, healthcare and community engagement.
Strategies for achieving this mission are:

  • Educating a diverse student body to become excellent health care providers and scientists.
  • Engaging in research to understand health and disease.
  • Commercializing discoveries, as appropriate, to benefit the public.
  • Providing compassionate and culturally proficient healthcare.
  • Engaging our community to improve health.
  • Influencing thoughtful advances in health policy.

Patient Family Partnerships

Patient Family Advisory Council (PFAC)

Patient Family Advisory Council 

The Collaborative Care Patient Family Advisory Council (PFAC) was created in October of 2015 to help improve the quality of our hospital’s care for all patients and family members. This council provides patients and their families an opportunity to share their experiences with hospital administration, other patients and their families to improve the delivery of care. PFAC members are volunteers who graciously dedicate one hour of their time the second Tuesday of every month.

“ Healing is all about positive attitude and proper care. The PFAC gives this and more” - Barbara and Vickie, PFAC Members

“ I am excited and honored to be involved with the PFAC meetings. These meetings help to see both sides of the matters in caregiving. Collaboration at these meetings will bring better relationships and understanding to the healing process one needs” - Dr. Kornsawad

For more information about joining the PFAC, please contact us or submit the PFAC Member form to


High-quality, patient centered care begins long before a patient enters our hospital. It starts with research. Since 2015, our research work has been recognized across the nation by accredited societies.

Data gathered during collaborative care pilot shows a shift in the overall conversation as noted by the data below:

 Collaborative Care Rounds Chart2Collaborative Care Rounds Chart

Collaborative Care Rounds Table 

When comparing the actual length of time that occurs between Traditional Rounds and Collaborative Care Rounds, we found very little change overall in terms of time. However, our research showed that the percentage of engagement with the patient showed a significant increase.

Collaborative Care Rounds