COVID-19 Vaccine Appointments.
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COVID-19 Vaccine Appointment: Frequently Asked Questions

COVID-19 Vaccine Appointment: Frequently Asked Questions

What do I do if I lost my COVID-19 vaccine card?

If you received your vaccination at any University Health locations, you can access your vaccine record through your MyChart account. If you have the MyChart app, your vaccine verification will be easy to access anytime on your mobile phone.

Need to sign up for MyChart? Follow these easy steps to enroll today.

I did not receive a confirmation email. What do I do?
Depending on how your MyChart account is set-up, confirmation emails were not sent to everyone. If you saw the confirmation screen at the end, you are good to go. You do not need to bring anything to your appointment except for your ID. Please remember to wear a face mask!
Do you have to be a San Antonio resident to register for an appointment?
Does my 16 and/or 17-year-old need to be accompanied by an adult to receive their vaccine?

Yes, teens who are 16 and 17 years old are still considered minors and must be accompanied by a parent or legal guardian.

I received an error message at the end of signing up. Am I confirmed?
No. When you receive an error message, it means that the appointment is no longer available. It is likely that someone was able to secure the appointment slot before you.
I didn't write down my appointment time because I thought I would receive an email. How do I confirm the date and time of my appointment?
If you don’t know your exact appointment time, just come on the day you are scheduled during our hours of operation, 8 a.m. to 8 p.m.
How early should I arrive before my appointment? I saw a very long line on TV.
We ask that you please arrive a maximum of 15 minutes prior to your appointment time. If you have an appointment, you will receive your vaccine. Arriving more than 15 minutes early causes delays for everyone.
Where did the online form go for cancelled and no-show appointments?
There were so few cancellations and no shows that we decided to remove additional appointment slots from our website. We will open slots up again once we receive a substantial amount of the vaccine from the Texas Department of State Health Services. If you would like to be notified when we open appointments again, you can subscribe to our email list or download our mobile app for push notifications.
What precautions are you taking to ensure physical distancing?

There are markers on the ground and security to ensure that physical distancing is being followed.

What proof do I need for my chronic health condition?

No proof is required. We are relying on the honor system and hoping people will be respectful of the process.

How will I schedule my second dose of the COVID-19 vaccine?

They will schedule your second dose at your appointment for the first dose.

Should I delay vaccination if I've recently had COVID-19?

COVID-19 vaccinations may be administered to those with a history of SARS-CoV-2 infection. Vaccination should be deferred until recovery from acute illness (if person had symptoms) and criteria have been met to discontinue isolation. However, there is no minimal interval between infection and vaccination. Evidence suggests that reinfection is uncommon in the 90 days after initial infection, so individuals may defer vaccination until the end of this period, if desired, but it is a not a requirement to receive the vaccine.

How do I sign up to be on the waitlist?

At this time, there is no waitlist. We assure you, no vaccine will go to waste.

What do I do if I didn't receive a confirmation page at the end of registration?

If you did not receive a confirmation page at the end, you are not confirmed and do not have an appointment.

What if I need to reschedule the time of my appointment?

There is no need to reschedule time slots if you are still coming on the day of your appointment. Just arrive on the day of your appointment and we will see you.

What do I need to bring with me to my appointment?

You need to bring an ID and wear a face mask.

What to expect after getting a COVID-19 vaccine

Side effects of a COVID-19 vaccination can be fever, chills, headache, muscle aches, tiredness and pain or swelling in the arm where you got your shot. These are normal signs that your body is building protection. These side effects can be worse after the 2nd dose but, usually resolve in a few days. Consult with your doctor about taking any over-the-counter pain medication such as acetaminophen or ibuprofen to help with these symptoms or if you are still experiencing side effects after a few days. More information is available on our COVID-19 side effects phone line at 210-644-3211.

Even after vaccination it’s important to keep using a mask or face-covering and keeping your distance when around others outside your home, and washing your hands often to help stop the spread of COVID-19 as we continue to learn more about immunity and protection provided by these vaccines.

When will more vaccines be available?

At this time, we do not know when we will receive more vaccine. We will keep everyone updated by sharing all updates on social media. We will send an email when appointments open back up if you subscribe to our email list. We will also send a push notification on our UH Go app.

Where do I go for my appointment?

The vaccine will be administered at the Wonderland of the Americas, at Loop 410 and I-10 on Fredericksburg Road. To access parking, enter the parking garage from Fredericksburg Road: 4522 Fredericksburg Rd, San Antonio, TX 78201.

We have two locations at Wonderland of the Americas for our COVID-19 vaccinations - Upper Level, Ste. B61 and Lower Level, Ste. A18. Please check your confirmation (screenshot or email) for your designated location.