We always welcome family members to stay with you as you recover. For the safety of our patients, visitors and employees, however, we do limit access to University Hospital at certain times each day. The main entrance is closed during these times:
- Monday through Friday, 7 p.m. to 6 a.m.
- Saturday, 3 p.m. to 7 a.m.
- Sunday, 1 p.m. to 7 a.m.
Please enter or exit the hospital through the Emergency Department during these times.
Patient and visitor parking is available in the North parking garage and in two surface-level lots. If you require special parking conditions for an oversized vehicle or plan to stay many days or weeks, let us know. Contact our Trauma Social Work Department at 210-743-2861 for a multiday parking pass at a fixed price.
We offer free Wi-Fi to all patients and visitors. Here’s how to connect:
- Select "attwifi" in your network connections.
- A "welcome" page will pop up.
- Accept the Terms of Service and Acceptable Use Policy.
- Click to connect to Wi-Fi.
Should you have any Wi-Fi access issues, please call the AT&T Help Desk at 877-929-7678.
HotelGuides.com features hotels near University Hospital. Many offer discounts to patients’ families.
These agencies provide services directly or through other programs to meet your primary needs (food, shelter, security, etc.):
United Way San Antonio: 210-227-4357
Ronald McDonald House: 210-614-2554
Victims of Crime: 800-983-9933
This agency provides access to used, but still useful, medical equipment:
Project Mend: 210-223-6363
These businesses provide local and regional transportation:
Transportation VIA Public Transportation: 210-362-2020
VIA Trans: 210-362-5050
VIA Transit Hotline: 210-362-2020
Yellow Checker Cab: 210-222-2222
Greyhound Bus Line: 210-270-5824