Contacting a Patient

Our Information Desk located in the main entrance lobby of University Hospital will assist you in locating a patient at the hospital. From outside the hospital, please call the Information Desk at (210) 358-2158 for assistance.

Gift Shop

The Gift Shop is located in the Main Entrance of the hospital. You will find a variety of gift items, fresh flowers, cards, magazines, postage stamps, over the counter medications, snacks, candy and soft drinks. The Baby & You Lactation Center is housed in the Gift Shop and includes breast pumps for sale or rent.

The Gift Shop is open Monday through Friday from 7 a.m. to 8 p.m., Saturday from 8 a.m. to 8 p.m. and Sunday from 9 a.m. to 7 p.m.

Daily editions of the San Antonio Express-News can be purchased in the hospital Cafeteria or Gift Shop.

Purchasing Food for Patients

Guests visiting patients at University Hospital are strongly encouraged not to bring or buy food for patients. Patients are asked to eat only what their doctors have ordered and listed. If a patient eats foods that are unauthorized, it could result in delays for scheduled procedures or tests.

Sending Mail, Flowers and Gifts

It is a good idea to first check with the patient's nurse to make sure the patient can receive flowers and/or gifts. Please make sure that you give the florist or vendor the patient's full name, room number and phone number to make sure the item is delivered directly to the patient. University Hospital volunteers deliver mail and flowers each day.

Visiting Hours and Waiting Areas

Please check with a unit nurse about the visiting hours and authorized waiting areas for the floor where the patient you are visiting is staying.

Nearby Hotel Accommodations

The following Web site provides you with access to a database of hotels located near the UT Health Science Center at San Antonio (UTHSCSA). Since University Hospital is actually connected to UTHSCSA, we hope this Web site can be useful to you to search for hotels and motels, check availability and discounts, and even make your reservations online. Click here to find hotel accommodations near University Hospital.